I think this is what they refer to as a "fuckup."

[richaarde]

My primary care physician performs a test in his office. Doctor submits claim to insurance. Insurance rejects claim because they can't figure out who my primary care physician is. A year and a half after said test, I get a bill from my doctor for $1025. Less than a week after the bill arrives, I receive a letter from a collection agency demanding that I pay up the $1025.

To be fair, at least I got a big fat apology from my doctor.

Comments

[richaarde.livejournal.com]

They do the threatening letters here, too. A paper trail holds up better in court, if it comes to that.

It's usually the phone calls that breaks people, though. After receiving enough phone calls randomly around midnight or 6 am (and yes, they will do that for the more persistent cases), people will do anything to get rid of the collection agents.

[damanique.livejournal.com]

Can't you just unplug your phone during the night? Hell, we unplug our phone during the evening because of telemarketers that always freaking call at dinner time.